Finding the Right People: Solving the TM Talent Shortage
Mar 04, 2025
Finding experienced treasury management (TM) professionals is a challenge. This is part 8 of our 8-part series on Why Treasury Management Excellence Matters. With demand rising and a limited talent pool, many banks struggle to recruit and retain TM staff.
Rather than relying solely on the external market, invest in building talent pipelines internally. Some of the best future TM officers come from related areas: business banking, private banking, or high-performing universal bankers with an interest in commercial services. Similarly, TM operations specialists can be grown from deposit operations, electronic banking, or IT system staff.
Training internally has several advantages:
- Staff already know your institution’s culture and processes.
- Training investments are often lower than recruitment costs.
- Career path opportunities improve employee retention across the bank.
At the same time, keep a warm pipeline of external candidates through networking, internships, and industry events. Even if you’re not actively hiring, nurturing these relationships can speed up future hiring cycles when the need arises.
Treasury management is too critical to leave to chance. Building and growing your TM talent pipeline protects your institution’s long-term competitiveness.
TMClarity™ empowers Community Banks to attract more business core deposits and increase non-interest fee income. Our framework enables you to become world-class in the selling, implementation, and customer support of treasury management services offered to your business customers.
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