Launch Pad | Treasury Management Newsletter Â
Tactics and strategies to enhance treasury management at community banks.
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Launch Pad: Your Payment Strategy | January 2026
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Your Payment Strategy Starts Now
So here we are, one month into 2026.
We have a rich history of digital payment innovation in Treasury Management. Wires, International Wires, Credit and Debit Cards, SWIFT, ACH, Fed Now, RTP.
Now we are adding Stablecoins and Tokenized Deposits.
It’s all so…muc...
by Tim Malzahn —
Feb 01, 2026
Launch Pad: New Year - New Focus | December 2025
New Year - New Focus
Budgets are finalized, goals are set, and leadership teams look ahead at what matters most in the months to come. The start of a new year always brings a natural pause. It is also one of the few times during the year when organizations can step back and ask an important ques...
by Tim Malzahn —
Dec 30, 2025
Launch Pad: Leverage a LMS | November 2025
Lower Support Costs by Leveraging a Learning Management System
Business customers rely heavily on Treasury Management services, yet we find most banks still do not offer structured training to help them get started. Instead, they rely on phone calls, scattered PDFs, or quick explanations during ...
by Tim Malzahn —
Nov 29, 2025
Launch Pad: Turning the Ship | October 2025
Turning the Ship: Why TM Leadership Can't Wait
Building a strong Treasury Management program isn’t something that happens overnight. It’s more like turning a ship. Once you set a new course, it takes steady effort, clear direction, and patience before you feel the momentum shift.
We were reminde...
by Tim Malzahn —
Nov 01, 2025
Launch Pad: Maintaining a Competitive Advantage | September 2025
Maintaining a Competitive Advantage in Treasury Management
Has your bank started the journey toward building a complete Treasury Management solution for your business customers? If so, you are already on the right track. Treasury Management is no longer just a nice-to-have service. It has become...
by Tim Malzahn —
Sep 30, 2025
Launch Pad: Modern Phone Systems | August 2025
Why Modern Phone Systems Matter in Treasury Management
When businesses call your bank’s Treasury Management department, they’re often reaching out for help with something time sensitive. Whether it’s a payroll issue, a wire transfer, or a question about fraud prevention. The way those calls are ...
by Tim Malzahn —
Aug 29, 2025
Launch Pad: Overcoming Objections | July 2025
Overcoming Objections: Your Superpower in Sales
If you’ve just stepped into the world of Treasury Management - or any sales role, for that matter - objections are not the enemy. They’re actually the beginning of a real conversation.
We know it can feel discouraging when a prospect says, “We’re h...
by Tim Malzahn —
Jul 29, 2025
Launch Pad: The Customer Relations Role | June 2025
The Treasury Management Customer Relations Role
In many banks, Treasury Management (TM) efforts are heavily focused on acquiring net-new business. Sales teams pursue prospects, onboard customers, and then quickly move to the next opportunity. But as institutions grow and the Treasury Management ...
by Tim Malzahn —
Jun 27, 2025
Launch Pad: Bitcoin on a Balance Sheet | May 2025
What if Your Business Customer Holds Bitcoin?
It’s happening more often than you might expect: a business customer walks in with Bitcoin on their balance sheet.
Whether it's tucked away as a modern-day digital gold reserve or accepted as a form of payment, Bitcoin is showing up in more business ...
by Tim Malzahn —
May 30, 2025
Launch Pad: Metrics for TM Outside Sales Teams | April 2025
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Metrics for TM Outside Sales Teams
A disciplined approach to sales metrics is essential for Treasury Management (TM) teams focused on growth. The most important activity to track is the First Time Appointment (FTA) - it drives the entire sales pipeline. Successful TM Outside Sales teams track ...
by Tim Malzahn —
May 01, 2025
Launch Pad: TMClarity Implementer | March 2025
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Introducing the TMClarity Implementer Program
This month, we’re excited to launch our newest Treasury Management training solution: the TMClarity Implementer Program.
We created the Implementer Program in response to demand from community banks that are ready to roll out or improve their Treas...
by Tim Malzahn —
Mar 27, 2025
marketing
Launch Pad: Getting the Word Out | February 2025
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We often hear complaints from our clients that people simply don’t know who they are or have never heard of their institution. In large metro areas, competition is fierce and brand recognition can be challenging. In contrast, small towns thrive on a close-knit community where word-of-mouth tra...
by Tim Malzahn —
Feb 25, 2025
marketing