Launch Pad | Treasury Management Newsletter Â
Tactics and strategies to enhance treasury management at community banks.
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Launch Pad: TMO Incentive Plans | April 2026
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One of the most valuable aspects of our Treasury Management Forums is hearing how institutions across the country are structuring their Treasury Management departments for sustainable growth. A recent discussion focused on Treasury Management Officer (TMO) incentive goals, revealing a wide var...
by Tim Malzahn —
May 01, 2026
Launch Pad: A Business Within a Business | March 2026
Look around your institution for a moment. If you are in Treasury Management, there is a good chance many of your colleagues do not fully understand what you do. Lending tends to take the lead, and while everyone agrees deposits matter, Treasury Management often lives somewhere in between. Impor...
by Tim Malzahn —
Mar 31, 2026
Launch Pad: Stablecoins P2 | February 2026
We hope you had a chance to perform the stablecoin exercise from last month’s newsletter. (Link here)
This month, stablecoins are no longer just a fintech headline. They are moving into board rooms, treasury discussions, and in some cases, business operating accounts. Whether we like it or not, ...
by Tim Malzahn —
Feb 28, 2026
Launch Pad: Your Payment Strategy | January 2026
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Your Payment Strategy Starts Now
So here we are, one month into 2026.
We have a rich history of digital payment innovation in Treasury Management. Wires, International Wires, Credit and Debit Cards, SWIFT, ACH, Fed Now, RTP.
Now we are adding Stablecoins and Tokenized Deposits.
It’s all so…muc...
by Tim Malzahn —
Feb 01, 2026
Launch Pad: New Year - New Focus | December 2025
New Year - New Focus
Budgets are finalized, goals are set, and leadership teams look ahead at what matters most in the months to come. The start of a new year always brings a natural pause. It is also one of the few times during the year when organizations can step back and ask an important ques...
by Tim Malzahn —
Dec 30, 2025
Launch Pad: Leverage a LMS | November 2025
Lower Support Costs by Leveraging a Learning Management System
Business customers rely heavily on Treasury Management services, yet we find most banks still do not offer structured training to help them get started. Instead, they rely on phone calls, scattered PDFs, or quick explanations during ...
by Tim Malzahn —
Nov 29, 2025
Launch Pad: Turning the Ship | October 2025
Turning the Ship: Why TM Leadership Can't Wait
Building a strong Treasury Management program isn’t something that happens overnight. It’s more like turning a ship. Once you set a new course, it takes steady effort, clear direction, and patience before you feel the momentum shift.
We were reminde...
by Tim Malzahn —
Nov 01, 2025
Launch Pad: Maintaining a Competitive Advantage | September 2025
Maintaining a Competitive Advantage in Treasury Management
Has your bank started the journey toward building a complete Treasury Management solution for your business customers? If so, you are already on the right track. Treasury Management is no longer just a nice-to-have service. It has become...
by Tim Malzahn —
Sep 30, 2025
Launch Pad: Modern Phone Systems | August 2025
Why Modern Phone Systems Matter in Treasury Management
When businesses call your bank’s Treasury Management department, they’re often reaching out for help with something time sensitive. Whether it’s a payroll issue, a wire transfer, or a question about fraud prevention. The way those calls are ...
by Tim Malzahn —
Aug 29, 2025
Launch Pad: Overcoming Objections | July 2025
Overcoming Objections: Your Superpower in Sales
If you’ve just stepped into the world of Treasury Management - or any sales role, for that matter - objections are not the enemy. They’re actually the beginning of a real conversation.
We know it can feel discouraging when a prospect says, “We’re h...
by Tim Malzahn —
Jul 29, 2025
Launch Pad: The Customer Relations Role | June 2025
The Treasury Management Customer Relations Role
In many banks, Treasury Management (TM) efforts are heavily focused on acquiring net-new business. Sales teams pursue prospects, onboard customers, and then quickly move to the next opportunity. But as institutions grow and the Treasury Management ...
by Tim Malzahn —
Jun 27, 2025
Launch Pad: Bitcoin on a Balance Sheet | May 2025
What if Your Business Customer Holds Bitcoin?
It’s happening more often than you might expect: a business customer walks in with Bitcoin on their balance sheet.
Whether it's tucked away as a modern-day digital gold reserve or accepted as a form of payment, Bitcoin is showing up in more business ...
by Tim Malzahn —
May 30, 2025