Blog

Finding and Retaining Lifelong Learners in Treasury Management means finding and retaining experts who are not only knowledgeable but also eager to stay on top of industry advancements. This is the fifth blog in our series, and we are focusing on Building Treasury Titans – Learners. Treasury Managem...

Instilling a Sense of Urgency in Your Treasury Management Team: In Treasury Management (TM), time is always of the essence. This is the fourth blog in our series, and we are focusing on Building Treasury Titans – Urgency. When responding to a customer’s inquiry, a sense of urgency is critical for de...

Putting the Right People in the Right Seats: In Treasury Management, success hinges on more than just hiring talented individuals. This is the third blog in our series, and we are focusing on Building Treasury Titans – Alignment. To build a high-performance team, each person must be positioned in a ...

Finding and Retaining the Right People for Your Treasury Management Team is more than simply filling positions—it’s about finding those who can excel in specialized roles, drive results, and align with your bank's culture and goals. This is the second blog in our series, and we are focusing on Build...

In Treasury Management (TM), your people are your greatest asset. Their skills, mindset, and approach can make the difference between a transactional relationship with customers and a trusted partnership that drives success. But what does it take to build a truly exceptional Treasury Management team...

Customer service is a cornerstone of treasury management success. If you’ve been struggling to find creative ways to boost customer service in your treasury management department, we have a straightforward strategy that can redefine customer service excellence: a one-two punch of responsive communic...

Understanding and measuring sales progress in Treasury Management is crucial. The journey through sales metrics isn't just about numbers; it's about telling a story of growth, efficiency, and customer satisfaction. Here's how you can effectively measure your Treasury Management sales progress:

Net ...

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In his seminal book "Good to Great," Jim Collins emphasizes the importance of having the right people in the right se...

Maximizing treasury management profitability is essential in today’s competitive environment. One area that often goes unnoticed is the practice of waiving fees or offering special pricing on treasury management (TM) services. These practices can significantly impact your bottom line if not managed ...

In today's environment, your community bank or credit union is under increasing pressure to grow deposits, generate fee income, and strengthen customer loyalty while managing risks and staying competitive. Treasury management plays a central role in achieving these goals. Yet for many boards, treasu...

In banking, maintaining strong business relationships with treasury management business customers is crucial for success. The frequency of visits to these customers can significantly impact the quality of the relationship, trust levels, and your understanding of their business needs. Let’s delve int...

As a provider of treasury management services, you have a valuable opportunity to increase treasury management revenue by leveraging your existing customer base and tailoring additional services to meet their specific needs. By understanding your customers’ business types and industries, you can pro...