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Keep up to date on Treasury Management topics.
Do you have an extensive documentation library for Treasury Management services on your website? Do you have accompanying videos for each of those Treasury Management services?
If you answered "no" to either of these questions, it's time to rethink your approach to customer engagement and education...
Fostering strong relationships with your business customers is essential for long-term success. Regular check-ins not only demonstrate your commitment to their success but also provide opportunities to identify their evolving needs and offer tailored solutions. In this blog, we'll delve into the imp...
Lockbox services are specialized banking services designed to streamline the collection and processing of incoming payments for your treasury management customers. Introduced in the mid-20th century, lockbox services have evolved significantly with technological advancements, making them a critical ...
Effectively managing sales leads is crucial for maintaining a competitive edge. One powerful way to modernize your treasury management sales process is by utilizing Customer Relationship Management (CRM) tools. Managing sales leads with CRM tools not only streamline lead management but also enhance ...
In the intricate dance of sales, send me more information often sounds like a hopeful note, a door left slightly ajar. However, seasoned sales professionals know all too well that this seemingly innocuous request can often be the kiss of death for a prospect's interest. In this blog, we'll delve int...
In sales, the primary goal is to convert prospects into loyal customers. However, many treasury management sales professionals fall into the trap of bombarding prospects with information, assuming it's the key to success. But here's the harsh reality: sending information without a strategic approach...
In an era where treasury management services are continuously evolving and you work at a small bank, you may find yourselves at a crossroads. The challenges are twofold: The first is to stay relevant and competitive in your business service offerings and the second is that treasury management innova...
One of the challenges as a Treasury Management Product Manager is finding new treasury management services to sell to your business customers. How to find new services? We have 20 ways to research new treasury management services for your customer base.
Customer Surveys: Conduct surveys to understa...
Ensuring the security of financial transactions is a top priority for business owners and financial managers, making fraud prevention an essential aspect of their operations. To address this need, we're spotlighting four services designed to prevent fraud. These services not only safeguard businesse...
Managing risk in Treasury Management (TM) services is crucial, akin to credit management. TM services can pose credit risks similar to those encountered in loan facilities offered to business customers, among other risks. It's essential to perform risk assessments of these services and verify the cr...
Looking for a straightforward strategy to enhance customer satisfaction and service ratings for your Treasury Management clientele? Consider integrating closed loop ticketing into your operations. Closed loop ticketing is a sophisticated yet user-friendly automated process utilized largely within cu...
Each year, we take some time to do long term planning. By long term, we basically plan for 2-3 years out. Everything from finances to metrics – we look at them and set a goal. During our quarterly update meetings with clients (on the consulting side of our business), most of our clients set financia...
